Privacy Policy

Privacy Policy

The ‘Privacy Policy’ page informs you of our policies regarding the collection, use, and disclosure of personal information when you use the  Nodex sdn bhd Online Platform, Website, Service, and the choices you make on our platform. We use your data to provide and improve the Service. By using the Nodex sdn bhd Online Platform, Website, and Service, you agree to the collection and use of information in accordance with this policy. Before using our Platform and Service, read our Privacy Policy thoroughly and contact us for any concerns.

Information Collection and Use

We collect different types of personal information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Online Platform and Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Company Personal Data

We may use your Personal Data to contact you for resolving your query while using our Platform and with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information that your browser sends whenever you visit our Online Platform or when you access the Service by or through a mobile device.

This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, and pages of our Online Platform that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Company Usage Data

When you access our Online Platform and use our Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, and the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Online Platform and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Online Platform and Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Use of Data

Export Genius uses the collected data for various purposes:

Examples of Cookies we use:

  • To provide and maintain our Online Platform and Service.
  • To notify you about changes to our Online Platform and Service
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To inform you about new countries added to our database and provide you with general information about our services.

Retention of Data

Export Genius will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Export Genius will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Information, may be transferred to - and maintained on - servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nodex group will take all necessary steps reasonably to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal details.

Disclosure of Data

Business Transaction

If Export Genius is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Export Genius may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Export Genius may disclose your Personal Information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of Export Genius.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

Security of Data

The security of your Personal Information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

You’re Data Protection Rights

Your data protection rights include the right to access, correct, update, or request the deletion of your personal information. You also have the right to withdraw the consent you have provided to us. You have the following data protection rights:

  • You can access, correct, update, or request deletion of your personal information provided through our Online Platform.
  • You can opt out of marketing communications at any time from our Online Platform and Blog as well. You can exercise this right by clicking on the 'unsubscribe' link in the marketing e-mails that we send you to your email address.
  • You can object to the processing of your personal information and ask us to restrict the processing of your personal information or request portability of your personal information.
  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.


We may provide paid products and/or services for that; 

All our payments are made to our mother and sister companies based on invoice issued by our finance department ..

Changes to Export Genius Privacy Policy

It may be necessary from time to time for us to modify this policy to reflect changes in the way we collect and use information or changes in privacy-related laws, regulations, and industry standards. Accordingly, we reserve the right to change this policy at any time by posting the revised policy on this website.

For Additional Information

If you have any questions or doubts about the rights and restrictions given above for using our Online Platform and Website, please do contact us for assitance.